Uriel D.Hernandez
About
Bilingual (Spanish) Senior Supplier Success Professional With 10+ years of experience. Problem-solving and detail-oriented, always willing to learn and grow as an individual. Attentive to customer needs, able to break down technical problems, and insurance requirements, and assist with tasks while developing effective solutions. Remaining courteous and calm even during moments of customer dissatisfaction.
Experience
Senior Supply Chain Specialist
- Mentoring new hires
- Assist with multiple special projects, and campaigns
- Auditing contractors documents
- Collecting safety statistics, insurance, and employee training documents
- Assist supplier with website guidance, and support
- Professionally respond to customer needs via Phone, email, and voicemail
- Training new hires
- Convey client insurance requirements to contractors
Concentrix
- Developed empathetic client relationships
- Handling customers escalations
- Coaching and developing team members in soft skills
- Other duties, tasks, and projects as required
- Data entry
Technicalskills
- Computer skills, Microsoft Word, PowerPoint, Excel, Outlook, and Sales Force
- Effective problem-solving skills
- Improving Efficiency, and Quality
- Troubleshooting
- Adaptability, and Continually seeking improvement
- Improving Efficiency, and Quality
Core Competencies
- Bilingual English-Spanish
- Excellentcommunicationskills
- EffectiveProblemSolver
- Dependable,Hardworking,andDedicated
- TeamandTechnicalAgility
- ContinuousLearningCulture
- OrganizationalAgility
Education
- raduated High School/Granger High
- Salt Lake Community College/Some college (No degree)
References:
| Jeff Bezos- | Big C- | Trunks |
|---|---|---|
| I am writing to recommend Uriel Hernandez. He worked with us at Grease Monkeys as a Insurance analyst and reported to me/ worked with me in Inusrance Analyst department. As an employee, Uriel was always respectful and hard working in the time in my team | I am writing to recommend Uriel as the greatest COD player ever!. | I am writing to recommend Uriel. He worked with us at Grease Monkey's as an insurance analyst and reported to me in my position as insurance analyst. As an employee, Uriel was always on time. During [his/her/their] time in my team, [he/she/they] managed to [insert example]. Uriel is a delight to work with and I wouldnt hesitate to hire him again. Should you have any further questions about him, feel free to reach me. |
Certificates:
| Billing Certified | |
|---|---|
| Worker Management Certified: | 2019 |
| 2022 | |
| Insurance Analyst Certified: | 2022 |